December 9, 2016

What do I mean by Going Beyond Customer Service?

As a property management consultant, I’ve seen it all. It starts with the premise that service is a mindset and a way of living that extends beyond cust...

December 9, 2016

As a property management consultant, I feel so strongly about each and every one of us making requests that our Rights of Requests should really be added into the Rites of Passage into adulthood!

The p...

June 10, 2016

Motivation is an inside job and so is Accountability. So, what happens when the two are put together? 

You feel inspired to achieve!

Wouldn’t it be great if all team members were inspired to achieve? Th...

March 10, 2016

Changing my thoughts can happen quickly.

That’s a concept that typically gets a few laughs! Yet it can happen quickly and painlessly. It does however take desire and a commitment to make a change.

It’s...

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ABOUT TERRI NORVELL

Terri Norvell is a trust teacher. A magnetic motivator. A strategic sherpa. And an all-around good person. She works with leaders to cultivate an inner trust mindset to help them live a life of clarity, confidence, freedom, and joy. 

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